- (360) 551-4022
- Serving Kitsap & Mason County
Not every rental property needs full-service management. Some owners just need help finding the right tenant and can handle the rest themselves. Others want every detail covered so they never have to think about their rental again. Most owners fall somewhere in between.
Heron Homes 360 offers three packages to match three different owner profiles. Ask yourself: how much time do you want to spend on your rental each month? How comfortable are you handling maintenance coordination and tenant communication? How important is Washington landlord-tenant law compliance to you right now versus getting handled for you?
The right answer for you might be different than the right answer for another landlord, and that’s fine. Here’s what each package covers.
For hands-on landlords who just need professional tenant placement.
Some owners prefer to manage their own rental day-to-day but don’t want to handle the tenant search and screening process themselves. That’s what this package is for. We find, screen, and place a qualified tenant. From lease signing forward, management returns to you.
Owners who live locally, enjoy being landlords, and want professional screening without ongoing management.
For owners seeking peace of mind and local expertise.
Full property management, handled well. This is the package most Heron Homes 360 owners are on. Your tenant is placed and managed, rent is collected, maintenance is coordinated, finances are reported transparently, and you’re free to not think about your rental except when you want to.
Owners who want full-service management with straightforward, transparent pricing.
Everything in Lease Only, plus:
For investors wanting maximum protection and priority status.
Everything in Standard, with additional guarantees and priority handling. This is the right package for owners who treat their rental as a serious investment and want every possible protection built in.
Serious investors, out-of-state owners, and anyone who wants maximum protection on their rental investment.
Everything in Standard, plus:
Transparency matters, so here’s what’s never included in any management fee:
These are owner-paid either directly or passed through your monthly statement. We never fold them into a bundled “management fee” in a way that hides what’s actually being charged.
Lease Only is a one-time service: we find, screen, and place a qualified tenant, then hand management back to you. Full Service is ongoing: we manage the property for the full tenancy: rent collection, maintenance coordination, inspections, financial reporting, and tenant communication, all for a percentage of monthly rent.
No. Every fee we charge is disclosed in your management agreement before you sign. Management fees are the percentage or flat rate stated in your package. Vendor invoices pass through at cost with no markup. We don’t charge administrative fees, coordination fees, or surprise lease-renewal fees.
Yes. If you start on Standard and realize you want the additional protections of Premier (or vice versa), we can adjust your agreement. Many owners start on Standard and upgrade to Premier after a year or two as their portfolio grows or their circumstances change.
Our Premier package includes a Happiness Guarantee — cancel anytime with zero exit fees. For Standard and Lease Only, our agreements include reasonable termination clauses. We want to earn your business continuously, not trap you in a contract.
No. You pay what the vendor charges. We make our revenue from transparent management fees, not from hidden markups on your repair bills.
We only charge the management fee on rent we actually collect. If rent isn’t paid in a given month, we don’t charge you a fee for that month — we still handle all the enforcement work, but the fee structure is tied to actual income.
Closed on the weekends and all major holidays
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